. 1. To work with individual carers by establishing initial contact and assisting them to identify their own needs and develop personal action plans.
- Carry out full Carers Assessments on behalf of the Local Authority
- Provide independent advice, information and emotional support.
- Assist carers with claims for welfare benefits and other financial support, signposting on to more specialist services if required.
- Signpost and refer to other sources of help, information and advice, using local and national contacts.
- Provide a professional, independent low-level advocacy support
- To provide support to carers in a variety of ways including via groups, helpline, home visits, training and telephone support.
- To assist in developing new ways of reaching, identifying and supporting carers, this will require a level of enthusiasm and forward thinking, we aim to ensure the adult service team is dynamic in their approach.
- Assist professionals to identity hidden carers and support the development of the service by awareness raising in the Statutory, Health and Voluntary/Community sectors.
- To support carers in looking after their own Wellbeing e.g wellbeing checks, signposting/referring to relevant health providers, etc
- To provide and help develop training courses to carers and ex-carers that will address their learning and development needs to maintain confidence and self-esteem.
- Assisting carers to prepare for/or access employment, or learning etc. Working closely with other project workers within SRCR, who already do this.
- To assist with the promotion of carer awareness within the local labour market.
- To support the transition progress of young carers into the Adult Service and ensuring good working links/referrals are made with Young Carer Support Workers.
- To support the work of individual SRCR volunteers as required and requested.
- To maintain strict confidentiality over personal information relating to individuals, being GDPR compliant
- To maintain monitoring and recording systems, using Charity Log (data base training given)
- To assist in maintaining an accurate and comprehensive information resource which is accessible to staff, carers and other agencies.
- To produce regular reports as required by funders on the progress of his/her work.
- To advise the client of ways to improve its own service and other services for local carers, using knowledge and experience gained from carers themselves, and to record unmet need.
- To support and empower carers to develop a strong “voice” which will influence decisions, policy-making and service-planning.
- To comply with the client policies and procedures and to actively promote and support the Equal Opportunities policy.
- To identify and agree with his/her Line Manager his/her own training and development needs and seek ways to address them.
- To prepare for, attend and contribute to regular one-to-one supervision sessions and team meetings.
- To provide appropriate cover for staff absences.
- To represent the client at a local or regional level when required.
- To take responsibility for specific pieces of ‘project’ work in agreement
with the Service Manager.
- Any other duties as required to support the organisational priorities and
Business Plan, in agreement with the Service Manager and Chief Officer.
- To be flexible with contracted hours as required by carers and Carers
Resource and in agreement with Line Manager.