Adult care support worker


Role / Responsibilities:


. 1. To work with individual carers by establishing initial contact and assisting them to identify their own needs and develop personal action plans.


  1. Carry out full Carers Assessments on behalf of the Local Authority


  1. Provide independent advice, information and emotional support.


  1. Assist carers with claims for welfare benefits and other financial support, signposting on to more specialist services if required.


  1. Signpost and refer to other sources of help, information and advice, using local and national contacts.


  1. Provide a professional, independent low-level advocacy support


  1. To provide support to carers in a variety of ways including via groups, helpline, home visits, training and telephone support.


  1. To assist in developing new ways of reaching, identifying and supporting carers, this will require a level of enthusiasm and forward thinking, we aim to ensure the adult service team is dynamic in their approach.


  1. Assist professionals to identity hidden carers and support the development of the service by awareness raising in the Statutory, Health and Voluntary/Community sectors.


  1. To support carers in looking after their own Wellbeing e.g wellbeing checks, signposting/referring to relevant health providers, etc


  1. To provide and help develop training courses to carers and ex-carers that will address their learning and development needs to maintain confidence and self-esteem.


  1. Assisting carers to prepare for/or access employment, or learning etc. Working closely with other project workers within SRCR, who already do this.


  1. To assist with the promotion of carer awareness within the local labour market.


  1. To support the transition progress of young carers into the Adult Service and ensuring good working links/referrals are made with Young Carer Support Workers.


  1. To support the work of individual SRCR volunteers as required and requested.


  1. To maintain strict confidentiality over personal information relating to individuals, being GDPR compliant


  1. To maintain monitoring and recording systems, using Charity Log (data base training given)


  1. To assist in maintaining an accurate and comprehensive information resource which is accessible to staff, carers and other agencies.


  1. To produce regular reports as required by funders on the progress of his/her work.


  1. To advise the client of ways to improve its own service and other services for local carers, using knowledge and experience gained from carers themselves, and to record unmet need.


  1. To support and empower carers to develop a strong “voice” which will influence decisions, policy-making and service-planning.


  1. To comply with the client policies and procedures and to actively promote and support the Equal Opportunities policy.


  1. To identify and agree with his/her Line Manager his/her own training and development needs and seek ways to address them.


  1. To prepare for, attend and contribute to regular one-to-one supervision sessions and team meetings.


  1. To provide appropriate cover for staff absences.


  1. To represent the client at a local or regional level when required.


  1. To take responsibility for specific pieces of ‘project’ work in agreement

      with the Service Manager.                       


  1. Any other duties as required to support the organisational priorities and

      Business Plan, in agreement with the Service Manager and Chief Officer.


  1. To be flexible with contracted hours as required by carers and Carers

      Resource and in agreement with Line Manager.


Essential / Desirable experience required:


  • Qualifications to A level, NVQ 3 or above (equivalents acceptable) in Health and Social Care, Advice Work or equivalent
  • Experience in a social work, health, advice work or other relevant profession.
  • IT competent in Microsoft packages
  • Driving License is essential and own vehicle (expenses paid)



This is not a complete statement of duties and may be amended in light of changing needs of the organisation, after consultation with the post holder.


To apply for this position in the first instance send your CV to Scarborough Jobmatch by email and include the title of the position you wish to apply for. 


If you do not hear from us within 14 days of applying for this vacancy, please assume you have been unsuccessful on this occasion.


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